Whisper: speak to a phone user in a call without other parties being aware.īarge: join a call and speak to all parties (the call will become a 3-way call). Listen: listen to a call without the parties being aware.
The Zoom Phone app offers several call monitoring features, which admins can control:
You can also switch between two separate, simultaneous Zoom Phone calls or meetings at your leisure. If you call using Zoom Phone, you can quickly transform the call into a Zoom meeting – or merge the call into a concurrent session. Zoom Rooms can be assigned direct phone numbers as part of your Zoom Phone plan. The native apps for Windows, macOS, iOS, and Android are designed for ease of use while maximising voice and video quality of service.Īnother one of our favourite features about the Zoom Phone is its integration with other Zoom products. It allows the user to seamlessly make and receive phone calls, share content, participate in video meetings, and send chat messages from Zoom desktop and mobile apps.Įasily elevate phone calls to a video meeting without requiring participants to hang up and dial into a separate conference bridge. Zoom Phone is one unified app for phone, video, meetings, and chat. This feature is helpful in various ways, allowing you to choose which name or number gets displayed for the receiver of your call.īONUS DOWNLOAD: Leveraging Zoom Phone for your Organisation Zoom Phone user interface - Natively Built For The Zoom Platform It has a one-click option to elevate calls to meetings and built-in call recording features, while the built-in Caller ID function makes it possible to change your outbound caller ID. Zoom Phone has a few tricks up its sleeve for keeping teams connected. You can also have visibility across your contact centre and manage call queues.Īnother reason you may like the Zoom phone app is the list of valuable features, including Nomadic E911, SMS, business app integrations, and more. Provision and manage users while monitoring business interactions with an easy-to-use centralised administration portal. Zoom Phone enables employees to talk and interact in new ways – anytime, anywhere. Those who make the switch to Zoom Phone can enjoy the benefits of: A Modern Enterprise Communications Platform
This functionality makes Zoom Phone a competitive option as a cloud PBX and aims to revolutionise the enterprise phone network.
It offers a single platform (currently with over 400 features) that support inbound and outbound calling through the public switched telephone network (PSTN). Zoom Phone is a simple, secure, video-first, cloud phone system that is innovative, reliable and scalable in 40+ countries across the world. A Video-First Unified Communications Platform.
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